End of Term Process and Documents

End of Term Process

Are you at lease end? We are here to help! Take a moment to view our video on lease end.

Want to talk to someone about turning in your vehicle? Call us at 877-354-4234, Option #2 for a customer service representative.

Below are our helpful lease brochures. Click on the title to open a brochure in a PDF format.

Lease End (PDF) – this brochure describes in detail the process of turning in your leased vehicle. It covers the timeline of turn in, preparing your vehicle for inspection, the inspection process, and how to physically turn in your vehicle. There are some specific requirements of you at lease end, so be sure to read this information in its entirety!

Vehicle Turn In Receipt (PDF) – your vehicle is not considered turned in until we have received a signed copy of this document from you. The document must have the final odometer reading of your vehicle at the time of turn in. It is recommended that you have the individual receiving the vehicle sign the form and include his or her contact information. Please scan the document and email it to us at caleaseoptions@afgcanada.ca

CONTACT US

Address:
6380 Chelmsford Street
Richmond, BC V7C 5E1

Toll-free Numbers:
Program Information: 888-486-1278
Lease Return Assistance: 877-354-4234, Option #2

Email:
Program Information: info@afgcanada.ca
Lease Return Assistance: caleaseoptions@afgcanada.ca